Recently, Sam's Club has announced a series of changes that are causing a great stir in the U.S. retail industry. This chain, known for offering products at competitive prices, is already set to make a significant shift in its way of operating. With this new initiative, the company seeks to adapt its stores to the most modern technological trends.
Sam's Club has confirmed that it will eliminate the traditional self-checkout machines from its 600 stores. In their place, the chain will adopt an innovative technology designed to enhance the shopping experience. This move is related to its expansion and remodeling plans, which are part of a comprehensive strategy to modernize the chain.
Shocking: Goodbye to Long Lines, This Is the Future of Sam's Club with Scan & Go
The main novelty that Sam's Club has confirmed is the implementation of Scan & Go. A system that allows shoppers to scan products while placing them in their cart and pay from their phone.
Unlike self-checkout lanes, customers will no longer have to line up to pay. At the end of the purchase, members will simply need to pass through an artificial intelligence scanner. Which will verify that all items have been paid for, eliminating the need for employees to check receipts at the exits.
This change not only promises to streamline shopping but also to transform the experience in Sam's Club stores, according to The Sun. The company seeks to offer a more efficient process, eliminating long waits at the registers and providing a smoother experience.
However, to be able to use the new system, it is necessary for all customers to have a smartphone. This may be an inconvenience for some, especially for older shoppers who are not as familiar with mobile technologies.
Expansion and Store Remodeling Plans
The shift to the Scan & Go system is just one part of Sam's Club's broader strategy. The company has also confirmed that it will open 15 new stores per year in the future, as part of its aggressive expansion plan.
Additionally, the chain will remodel its current 600 stores to adapt them to a more modern and technology-focused model. The renovated stores will follow the example of the new Sam's Club store in Grapevine, Texas, which features a "dance floor" and an interactive area for customers.
In addition to the remodeling, Sam's Club is reviewing its membership structure, the chain offers two levels: the Club Benefits membership and the Plus membership. The Club membership has an annual cost of $50. It includes access to exclusive prices, shopping with Scan & Go, and the option to save on gas and do curbside pickup for orders over $50.
On the other hand, the Plus membership, which costs $110 per year, offers all the benefits of the Club Benefits and adds some advantages. Such as free deliveries on purchases of $50 or more, discounts on pharmaceutical and optical products, and early access to certain stores and services.
With these remodelings and improvements, Sam's Club hopes not only to attract more members but also to increase its revenue. The company is betting on a more modern and personalized shopping experience, reinforcing its leadership in the large retail chain market.